Terms & Conditions

The Online Shop is operated by Furniture and Homewares Options, ABN 64 060 338 114. Its use is subject to the following Terms and Conditions.

Prices & Delivery Charges

All of the prices quoted in the Online Shop are in Australian dollars, and include GST where applicable. All prices are correct at the time of online publication. Prices are subject to change without notice. Sale items are are only available at the lower price during the sale period.

We endeavour to process all orders within 7 days. The Online Shop is not responsible for items lost or misdirected by Australian postal services.

General merchandise

All parcels are sent by ordinary mail. Expected delivery time is 1-2 weeks from time of despatch.

Payment

Online payment is accepted by credit card via Pay Pal, or using a Pay Pal account. We accept Mastercard, Bankcard and VISA.

Tax Invoices/Receipts

Tax invoices and receipts for online purchase transactions can be confirmed and printed from the Your Orders page. The Online Shop will keep your order information.

Stock

We endeavour to keep stock of all titles listed in the Online Shop. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.

Refunds

The Online Shop does not provide refunds for items delivered. Additionally, payments cannot be cancelled after goods have been dispatched.

Exchanges

We do all we can to ensure that orders are correct and arrive in good condition. However, if you are not sent the items you ordered, or if the items arrive damaged, we will replace the damaged goods or make up the shortage.

Any claim by you in respect of any shortages and/or defects in the items must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number. If you fail to so notify us we regret you will be deemed to have accepted the goods.

Privacy, Security

Your details are will not be used by any third party. Your credit card details are not collected by us, as all transactions are completed through Pay Pal.